Laser Crafts Studio LLC
Last Updated: May 08, 2025
Welcome to Laser Crafts Studio LLC. By engaging our services or purchasing our products, you agree to be bound by the following Terms and Conditions. Please read them carefully.
1. Definitions
- "Company" refers to Laser Crafts Studio LLC.
- "Customer" refers to any individual or entity purchasing products or
services from the Company.
- "Services" include laser engraving, design consultation, and
related offerings.
- "Products" refer to items engraved or sold by the Company.
2. Orders and Payment
- Order Acceptance: All orders are subject to approval by the Company. We reserve the right to refuse or cancel orders at our discretion.
- Pricing: Prices are as quoted at the time of order. Prices exclude taxes, shipping, or additional fees unless otherwise stated.
- Payment Terms: Full payment is required prior to the commencement of services or shipment of products unless otherwise agreed in writing. Accepted payment methods include [list methods, e.g., credit card, PayPal, bank transfer].
- Cancellations: Orders may be canceled within 24 hours of placement, subject to a 10% restocking fee. No cancellations are accepted once production begins.
3. Design and Artwork
- Customer-Provided Designs: Customers are responsible for ensuring designs or artwork provided are original or properly licensed. The Company is not liable for intellectual property disputes arising from customer-provided designs.
- Design Approval: Customers must approve final designs before engraving begins. Approved designs cannot be modified once production starts.
- Company Designs: Designs created by the Company remain the intellectual property of the Company unless otherwise agreed in writing.
4. Production and Delivery
- Production Time: Production times are estimates and may vary based on order complexity or material availability. The Company is not liable for delays beyond its control.
- Materials: Customers must verify material suitability for engraving. The Company is not responsible for damage to customer-supplied materials unless caused by gross negligence.
- Shipping: Shipping costs and risks are borne by the Customer unless otherwise agreed. Delivery dates are estimates and not guaranteed.
- Defects: Customers must inspect products upon receipt and report defects within 7 days. The Company will repair or replace defective products at its discretion, provided defects are due to Company error.
5. Returns and Refunds
- Custom Products: Due to the personalized nature of engraved products, returns or refunds are not accepted unless products are defective or do not match the approved design.
- Non-Custom Products: Returns for non-custom products may be accepted within 14 days in original condition, subject to a 10% restocking fee.
- Refund Process: Refunds, if approved, will be processed within 10 business days to the original payment method.
6. Liability
- Limitation of Liability: The Company’s liability for any claim shall not exceed the order value. The Company is not liable for indirect, consequential, or incidental damages.
- Customer Materials: The Company is not responsible for loss or damage to customer-supplied materials unless caused by gross negligence.
- Use of Products: Customers are responsible for ensuring engraved products are used safely and appropriately.
7. Intellectual Property
- The Company retains ownership of all designs, templates, and processes used in production unless otherwise agreed in writing.
- Customers warrant that any designs or materials provided do not infringe third-party intellectual property rights.
8. Force Majeure
The Company is not liable for delays or failure to perform due to events beyond its reasonable control, including but not limited to natural disasters, equipment failure, or supply chain disruptions.
9. Governing Law
These Terms and Conditions are governed by the laws of Florida, USA. Any disputes shall be resolved in the courts of Lee County, Florida.
10. Amendments
The Company reserves the right to update these Terms and Conditions at any time. Updated terms will be posted on our website and apply to all orders placed after the update.
11. Contact Information
For questions or concerns, please contact us at:
By placing an order with Laser Crafts Studio LLC, you acknowledge that you have read, understood, and agree to these Terms and Conditions.